FAQ – most frequently asked questions

you can book your bus whenever and however you want at your desired conditions. We are happy to help you even with last-minute requests

if you have any problems with your booking, please send an e-mail to info@busguru.de or call us at +49 0800 287 287 0. We will take care of your request immediately.

trips can always be canceled, but cancellation fees may apply. Due to the current situation (Corona) the terms may differ.

you can book any number of buses or shuttles with us. Since we benefit from a network of over 1,500 partners, we can provide you with several buses anywhere, whether at a specific location or throughout Germany and Europe.

after we have sent you your personal and individually tailored offer, you need to do nothing more than confirm it. Of course, we will take care of reservations and organizations for you.

we offer buses with seating capacity from 6-89.

we offer buses in small and large variants. Take a look atour bus fleet. There you will find all vehicles.

our buses have a 3-4 star category, yet all of our buses are equipped with modern interiors.

restrooms are only available on coaches with more than 20 seats. Please note: Toilets are usually not usable during the winter season.

yes, we also offer buses in various luxury versions. In these luxury versions are partly conference tables, a galley, screens, wifi and leather seats included.

we have buses with the possibility of transporting bicycles (and e-bikes) by bicycle trailer. With us there is also the possibility of barrier-free travel.

depending on the area and availability, a guide can be booked in addition, by prior arrangement.

we have the perfect bus/shuttle for any occasion! Take a look at our rarity which are especially popular for such occasions.

lunch packages including beverage service, hotel accommodations, bus branding, hosts or hostesses are offered.

of course you can book any route you like. We offer a hotel/airport shuttle as a matter of course.

we will take you to any theme park of your choice! Since we can offer attractive discounts at some parks, we will take care of ticket purchases if needed.

our buses are of course equipped with air conditioning. The buses are always equipped with lap belts. For small children, vehicles with 3-point belts can also be provided.

yes, if you let us know in advance, we will provide you with a bus equipped with the appropriate audio system. (Bluetooth, USB, CD).

depending on the driving and rest times, it may result in a small extra charge.

you will get all important information about the visit from us. You can request it from your contact person.